The Remote Work Tribe Podcast: Geoff Roberts


In this episode of the Remote Work Tribe podcast, we chat with Geoff Roberts, Co-founder of Outseta. He shares how he has built a disruptive work culture model that allows Outseta to compete with much larger organizations, choosing to bootstrap in a VC world, the importance of meritocracy and collaboration, horizontal customer support models and much more. 

Episode timestamps:

  • What does Outseta team structure look like? (1:00)
  • What are Outseta‚Äôs values, and how do they develop autonomy? (2:40)
  • How to filter out potential employees who are not a good fit. (8:16)
  • How does the hiring process work at Outseta? (12:25)
  • How does he ensure projects are done promptly in a self-managing environment? (15:20)
  • How does equity work at Outseta, and what inspired it? (18:50)
  • How do tasks get prioritized at Outseta? (25:30)
  • How do you ensure the team is comfortable and capable of customer support work regardless of seniority? (30:45)
  • Lighting round questions. (35:50)

We hope you enjoy it!

Links mentioned on the podcast.

By Sebastian Cuervo